Ohanafy Customer Stories: Halfday Draft Cocktails
About
Highlights
- Fragmented workflows
- Sought to streamline operations
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The Challenge
Halfday Draft Cocktails faced challenges with traditional record-keeping methods, limiting their ability to utilize customer interaction data, resulting in missed sales opportunities. Realizing the need for improvement, they implemented a more efficient system that provided real-time access to vital customer information, enhancing sales visibility and customer engagement.
Highlights
- Manual record-keeping
- Missed sales opportunities
The Solution
Halfday Draft Cocktails struggled with conventional record-keeping methods like spreadsheets, which restricted their ability to effectively use customer interaction data and led to missed sales opportunities. Recognizing the need for real-time access to vital customer information, the team adopted a more efficient system that improved visibility into sales activities, enhanced customer engagement, and optimized operations.
Highlights
- Easy access to customer insights
- Connected data network
The Results
